{"product_id":"v1055revfree","title":"V. 10:13 (555-556): Review Freebies! by John Sweeney","description":"Review Freebies! by John Sweeney\u003cbr\u003e\u003cbr\u003ePeople think reviewers have it made in the shade. \"Freebies!\" they think. Little do they know. In fact,\nbeing a reviewer is a large pain in the ass. Novice reviewers abounduntil they do a few and decide\nthey're tired of it. Professional reviewers learn to live with discomfort.\u003cbr\u003e\u003cbr\u003eSHIPPING\u003cbr\u003e\u003cbr\u003eFirst of all, just getting \"all that free hardware and software\" is a problem. Usually you are set up by the\nmarketing department, which means you bypass the company's normal customer contact people who are\nexperiencedeven good atdelivering the goods and answering questions. Instead, someone's secretary\ngets the unenviable job of getting your equipment\/software, mailing it to you and, in the case of data\nservices, turning on our account or, more likely, not turning it on.\u003cbr\u003e\u003cbr\u003eRECEIVING\u003cbr\u003e\u003cbr\u003eOn your end, you get the 300-page manual and materials and start reading at the installation page. A\nquestion comes up; you dial the number in the manual for service. The service department has never\nheard of you and suspects you of ripping off the company. It turns out that your account is a back-door\naccess available only to insiders. Make another call to marketing to vouch for you to customer service.\nWait for the company to make you visible to customer service. Ask customer service the original\nquestions. Then see if the installation actually works. Don't let this uncertainty influence your review\nunduly.","brand":"store-traders-com","offers":[{"title":"Default Title","offer_id":52134173999473,"sku":"\\V10\\C13\\REVIEW.PDF","price":2.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0900\/3843\/6209\/files\/unnamed_12dfe926-f2b9-4b9c-ba49-6844340f6364.jpg?v=1739670202","url":"https:\/\/shop.traders.com\/products\/v1055revfree","provider":"Stocks \u0026 Commodities","version":"1.0","type":"link"}